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The largest provider of debt advice and solutions in the UK, StepChange Debt Charity , is urging people to prepare their finances ahead of winter, after a new survey indicated the cost of living is still putting pressure on household budgets. ‌

The YouGov poll, commissioned by StepChange, revealed that almost one in three adults (31%) - around 17 million people - are worried about their ability to pay their energy bill in the next six months. ‌

The research also found that one in four adults (23%),said that the recent rise in Ofgem’s energy price cap from October, will make it harder to pay their energy bills. This comes as average energy arrears for StepChange clients in August 2025 stands at £2,554. ‌

READ MORE: Energy switching checklist to help people beat t

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