UH Lake West Medical Center go-live makes UH among the first hospital systems in the U.S. to fully implement a whole-hospital virtual nursing program

CLEVELAND and RALEIGH, N.C., Sept. 17, 2025 /PRNewswire/ -- University Hospitals has launched its Connected Care Team initiative at UH Lake West, making it one of the first hospitals in the nation to go live with a whole-hospital virtual nursing program. The initiative, powered by Vitalchat's flexible AI-driven audio and video platform, builds on a successful initial phase that spanned six units and five hospitals and demonstrated strong benefits for patients, caregivers, and health system efficiency.

The Connected Care Team extends the reach of UH nurses through secure, high-definition video and two-way communication. Collaborative workflo

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