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DENVER – If you’ve ever boarded a United Airlines flight, there’s a good chance your journey was quietly guided by a massive team working behind the scenes, far from the airport, and even farther from the public eye.

That team is based at United Airlines’ Network Operations Center (NOC), a 24/7 command hub located just outside of Chicago , where specialists oversee nearly 5,000 flights a day.

The facility houses more than 2,000 employees across 26 departments, from flight dispatch and crew scheduling to meteorology and aircraft maintenance coordination.

Together, they monitor and manage United’s global operations, including departures and arrivals in major airport hubs .

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