We are living through an AI revolution. Boards are green-lighting pilots and buying AI licenses to maximize employee productivity. However, the most powerful performance lever in the modern workplace isn’t algorithmic, it’s human. When people are happier at work, they create, collaborate, and stay. When they aren’t, the best tech in the world won’t stop the value from leaking out of your organization.

Gallup estimates that low employee engagement drains $8.9 trillion from the global economy, roughly 9% of the world’s GDP. Engagement also slipped globally in 2024, a reminder that culture is moving in the wrong direction for many firms.

Happiness isn’t soft, it’s a productivity system that can be measured. A well-known Oxford study found that happier workers are 13% more productive, based

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