LOUISVILLE, Ky. — Kentucky and Indiana are working to identify a new toll service provider for the RiverLink tolling system, according to a news release.

The TSP oversees back office services including invoicing and customer service centers.

The states agreed to end their relationship with Electronic Transaction Consultants, the current toll service provider, which started providing services in Sept. 2023. It will remain in its current role through no later than July 2028.

"Delivering quality customer service is the driving force for the states," said Kentucky Transportation Cabinet Secretary Jim Gray. "Beginning procurement efforts for a new toll service provider earlier ensures the best chance of delivering the reliable service RiverLink customers deserve. It also means protecting the

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