TikTok's efforts to keep children off the platform and prevent the collection and use of their sensitive personal information were "inadequate," but the company is taking steps to address those concerns, federal and provincial privacy authorities said Tuesday.

The federal, Quebec, Alberta and B.C. privacy commissioners released the results of their joint investigation into TikTok, which they launched in 2023. They said hundreds of thousands of Canadian children use TikTok each year and the company collects and uses their personal information.

Federal privacy commissioner Philippe Dufresne told reporters on Parliament Hill that TikTok is one of the most popular social media apps in the country and "the one that is most used by Canadian children and teens."

He noted the company "uses the

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