In Black communities across Charlotte, the rise of artificial intelligence (AI) is more than just a tech trend. It’s a quiet force pushing workers out of industries they’ve relied on for decades. Administrative jobs, customer service, transportation, and other routine-based work are being automated at a growing pace. The result? Job displacement and a tighter labor market where even people with degrees are now applying for entry-level roles just to survive.

For older Black women and mothers without formal higher education, this means fewer opportunities and more competition. But it also opens a door — one that leads not only to economic empowerment, but to community healing: the path of becoming a doula.

Whether providing postpartum support or walking with families through end-of-life ca

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