I’ve spent two decades competing in Ironman Triathlons, grueling, single-day events that total over 140 miles. I’ve spent even longer leading high-growth companies, from Google and Dropbox to Freshworks.

You could say that I’ve been operating with a need for speed my entire adult life. And if there’s one thing these experiences have taught me, it’s that most companies are pacing the AI race all wrong.

Recent data from Bain & Company shows that 95% of U.S. companies are using generative AI in some form, yet only 5% of firms see meaningful value from their AI investments.

I believe this is happening because, like rookie triathletes, many business leaders treat AI like a sprint – chasing speed, hype, and short-term wins, while expecting long-term, sustainable results. In both racin

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