New Delhi [India], November 5 (ANI): India's leading full-stack payments and financial services company, Paytm ( One 97 Communications Limited ), is focusing on improving the experience for its high-quality loyal customer base and building long-term value for them, the firm's management said on Wednesday.

As part of its Q2 FY26 earnings call, Paytm founder and chief executive officer (CEO) Vijay Shekhar Sharma emphasised the company's commitment to strengthening loyalty and boosting long-term value creation for customers on the platform.

A key part of this initiative is Paytm 's innovative 'Gold Coins' program, which turns everyday transactions into opportunities for wealth creation through digital gold investments, promoting responsible financial habits.

"We care deeply about

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