14 Fast Food Chains With The Least Helpful Employees, According To Customers

Fast Food

14 Fast Food Chains With The Least Helpful Employees, According To Customers By Cheryl Kochenderfer Nov. 8, 2025 3:40 pm EST

We don't expect high-end service at fast food joints, but we do expect basic helpfulness. Unfortunately, we've all experienced the exact opposite at some point. We asked a simple question and got an eye roll, or received the wrong item, and were gaslit into believing that's what we actually ordered. These unhelpful employees made fast food feel more like a struggle than a convenience. And if possible, we'd like to avoid a repeat experience.

How do you know when to expect bad service? You don't. Visiting fast food joints is always a gamble. The same chain can deliver impressive service at one location and atrocious service at another. But if you