Pacific Power customers must remain vigilant against scammers demanding immediate payment to avoid being disconnected the same day.

The utility reminds customers that this scam becomes more active over the festive season, and that they should remain vigilant to scammers posing as representatives of the power utility.

Scam Protection Tips

Scammers often say that a service will be interrupted within 30 to 60 minutes unless an immediate payment is made. Pacific Power will never request immediate payment.

Another ploy adopted by the fraudsters is to ask customers to buy prepaid cards and then relay the information on the card over the phone. Pacific Power never makes such a request.

Customers who receive such calls must ask the suspected scammer to state account numbers and compare these

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