MBTA riders said an Orange Line train came to a sudden stop Wednesday, then opened its doors to a track area with no platform underneath, sending two passengers who got off the train on their own onto the tracks.

The MBTA said the train came to a stop at approximately 3:45 p.m. before it reached the platform at the Roxbury Crossing station. It said that’s when two people got off the train and walked into the track area.

Jay Mullins said he was headed home from work on the train when he witnessed the doors open with no platform underneath.

“When the door opened, it just opened to, like, a 10 foot drop,” said Mullins. “They should definitely look into that because doors shouldn’t be opening before the platform. They shouldn’t be opening like that.”

Sky 7 HD flew over the scene, capturing

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