The future of a pho restaurant in Worcester is uncertain as tensions between management and some staff members have escalated.

On Sunday, Aug. 17, a group of employees at Pho Hien Vuong on Green Street walked out of the restaurant, according to social media posts and an email to MassLive. Among those who walked out were Nhi Lai, the business partner of the restaurant’s founder, Khau Huynh.

In an email to MassLive, Lai and some of her co-workers who walked out claim they faced unfair labor conditions at Pho Hien Vuong.

They also wrote that Lai was “dismissed from meaningful decision-making, overextended, and left to carry an unsustainable workload.”

“When staff and Nhi raised concerns about overwork, broken equipment, or needing support, those concerns went unaddressed,” the letter read

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