When an emergency call comes in, every second counts. Now, firefighters in Kissimmee are answering faster than ever, thanks to a new high-tech alerting system designed to boost response times and support the city’s growing community needs.

The Phoenix G2 alerting system allows emergency crews to respond more efficiently by dispatching multiple calls at the same time, shaving critical seconds during emergencies.

For residents, the city says this means quicker responses. For firefighters, the system improves communication, reduces stress and minimizes disruptions to rest.

“It goes simultaneously to all the stations, all the radios, and even our pocket devices,” said Joe Leone, Kissimmee deputy fire chief.

The system also features custom alert tones by call type, helping crews quickly ide

See Full Page