PASCO, Wash. – Pasco is set to launch a new utility billing access portal on November 24, the city announced .

This portal will provide users with options to make one-time payments or log into their accounts to manage payment information and bills.

The new system will directly connect to customers' utility accounts, making it easier to access bills, transactions and contact staff.

Existing auto-pay will expire on November 23. Customers wanting to continue using auto-pay must set up a new portal account starting November 24. Due to security reasons, Pasco cannot set up these accounts or auto-pay for customers, but assistance will be available by phone.

Utility Billing staff will offer help to walk customers through the setup process. Step-by-step guides and additional information wi

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