STATEN ISLAND, N.Y. — Recently, Councilmember Kamillah Hanks, a Democrat representing the North Shore, released the results of a months-long transit survey on Staten Island .

Sporting a roughly 23% response rate, the 908 Staten Islanders who answered expressed a feeling that transit service in the borough needs improvement across a number of areas.

“Staten Islanders deserve a transportation system that works for them,” said Hanks in a statement. “This survey makes one thing very clear: riders value our bus and ferry service, but they are frustrated and demanding improvements.”

Those who filled out the survey were asked to grade aspects of transportation on Staten Island with a simple A through F grading scale, with space given for answer explanations.

Overall average grade

Overall,

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