NV Energy now says it has overcharged tens of thousands of customers over $65.4 million from 2002 to 2025.

In a filing to the Public Utilities Commission of Nevada on Wednesday, NV Energy revealed a new estimate on how much it overcharged customers from 2002 to 2017 as part of an ongoing investigation into the billing error that involved the misclassification of some apartment customers as single-family.

In the filing, the utility says the number reported is an “estimate” and likely “overstates the actual amount of overcharges that occurred.”

Originally, in May, PUCN investigators reported that NV Energy overcharged 60,000 “misclassified residential customers” over $17 million between April 1, 2017, and April 1, 2024 — but it had been happening as early as 2001.

The number then increas

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