City of Dallas launches investigation as elderly and disabled seniors still trapped in apartment building with non

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DALLAS, Texas ( KTVT ) -- Problems continue for elderly and physically disabled residents at a North Dallas apartment complex.

At the Tuscany at Goldmark Apartments in North Dallas, the two elevators used to help senior tenants get up and down one of the 5-floor buildings continue to be out of service.

A new sign posted across from them says the City of Dallas's Fair Housing Division is investigating after our news story on Friday exposed a problem that has been ongoing for 3 weeks.

"It's just a big mess and it's ongoing," said Brian Embry, whose father is 78 years old and lives on one of the senior living facility's top floors.

"He has sciatic nerve issues," Embry said. "He has a herniated disc, and so it's really difficult for him to go up and