NEED TO KNOW
Southwest Airlines responded to two blind women's claims that they were forgotten when an earlier flight to Florida was being arranged for passengers amid a 5-hour delay
On Monday, July 14, Camille Tate and Sherri Brun were the only two people onboard Southwest flight 2637 after all other passengers took the alternative journey
“The way they help their customers who require extra assistance needs to change,” Brun said of Southwest Airlines
Southwest Airlines denied allegations that they “forgot” about two blind women when booking passengers onto an alternative flight from New Orleans to Florida amid a 5-hour delay.
On Monday, July 14, Camille Tate and Sherri Brun were booked to sit together on Southwest flight 2637. As both friends are blind, the pair was unable to see in