OMAHA, Neb. —
Your visit to a health care provider often includes a survey asking patients about life challenges related to housing, food insecurity or safety. Methodist Health System in Omaha takes an extra step in its survey process to include a human connection.
"I think that Methodist has always known we want to treat our patients holistically and care more, treat more than just the disease," said Becky Jizba, patient care service executive.
Last year, Methodist added community health workers to both Methodist Hospital and Methodist Women's Hospital. They don't wear scrubs or white coats. They're not social workers. It's simply someone who knows about community resources and can connect with patients in a friendly, non-threatening way.
Methodist believes they are the only area heal