SmartSea is powering Singapore Cruise Centre to have Asia’s first interoperable ferry and cruise boarding system.

The new system enables seamless self-service check-in and bag drop and automated boarding of ferry guests, said Siew Kit Lee, vice president (technology and IT) at Singapore Cruise Centre.

That in turn will help speed up cruise transit call and homeporting operations.

Lee said they expected a reduction of processing time for guests and luggage by about 20 percent, helping process more people despite limits on physical space.

Lee explained that the facility at Singapore Cruise Centre was unique, as it handled both cruise and ferry operations, with ships sharing check-in areas, baggage and immigration zones.

“A big bottleneck has been bag processing. We have no idea how many

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